Our rates can be found on our rates page. Rates vary based on the size of your package and whether your item falls under our conditional or optional categories. We charge DIMENSIONAL weight or ACTUAL weight, whichever is higher.

Yes. Our storage fee charges can be found our rates page.

Items arriving at our US warehouse before 5PM will be available for collection the next business day after 3PM provided the correct receipt is uploaded prior to package arrival.

Yes. You will be charged for each trip our pick up personnel is required to make. Please ensure that all of the information is correct and your package is available at the time specified when creating a pick up request.

Yes. Personal accounts are charged a delivery rate of ten dollars, while business accounts are charged at a flat rate of twenty-five dollars.